Customer engagement & Experience - Omnichannel software

KundenService software, Kontakt-center-software, Omnichannel Our customer engagement and service platform helps you to drive contextual conversations on customer-preferred channels. Our solution provides enhanced omnichannel customer service and support on a single platform. Our platform boasts of inbuilt support of most popular interaction channels- Voice, SMS, Email, Webchat, Mobile App, Social Media- Facebook, Twitter, and Instagram, and Social Messengers- Facebook Messenger, Twitter Messenger, and WhatsApp. unified desktop 360 degree view of customer workflows & automations customer roles & permissions omni channel routing email, voice, live chat, social media